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Administrator Attendance Guide

As an administrator, you oversee attendance across your entire school - monitoring patterns, managing alerts, and ensuring compliance. This guide covers your attendance management responsibilities and workflows.
Delegation Note: Administrators typically oversee attendance rather than marking it daily. Supervisors handle daily marking for their centres. Your role focuses on monitoring, alerts, and reporting.

Your Attendance Responsibilities

Daily (5 minutes)

  • Review school-wide attendance dashboard
  • Check chronic absence alerts
  • Verify all centres have active marking
  • Address any urgent issues

Weekly (15 minutes)

  • Analyze attendance trends
  • Compare centre performance
  • Review and acknowledge alerts
  • Generate weekly reports

Monthly (30 minutes)

  • Generate monthly attendance report
  • Analyze chronic absence patterns
  • Review alert effectiveness
  • Report to leadership

Administrator Dashboard

Access Your Dashboard

  1. Log into Zion
  2. Navigate to Attendance → Dashboard
  3. View school-wide attendance metrics

Dashboard Sections

Today’s Snapshot

Summary Cards:
CardDescription
Total StudentsAll active students
Attendance RateToday’s overall percentage
PresentStudents marked present
AbsentStudents marked absent
LateStudents marked late
UnmarkedStudents not yet marked
Color Coding:
  • Green: Attendance >90%
  • Yellow: Attendance 75-90%
  • Red: Attendance <75%

Absent Students List

Quick view of all absent students today:
  • Student name and grade
  • Learning centre
  • Previous absences this week
  • Click to view student details

Late Arrivals

Students who arrived late:
  • Student name
  • Arrival time
  • Notes (if any)

Centre Breakdown

Chart showing each centre:
  • Centre name
  • Student count
  • Attendance rate
  • Visual comparison bar
Quick Actions:
  • Click centre to drill down
  • Identify struggling centres
  • Compare performance

Attendance Alerts

Alert Dashboard

  1. Navigate to Attendance → Alerts
  2. View all active alerts

Understanding Alert Types

TypeTriggerPriority
Critical5+ consecutive absencesImmediate
Critical>20% 30-day absence rateImmediate
Warning3+ consecutive absencesWithin 48h

Alert Information

Each alert shows:
  • Student name and details
  • Alert type (Critical/Warning)
  • Consecutive absence count
  • 30-day absence rate
  • List of absence dates
  • Learning centre

Managing Alerts

Reviewing Alerts

  1. Scan for Critical alerts first
  2. Note students with multiple absences
  3. Identify patterns (same centre, same grade)
  4. Plan interventions

Acknowledging Alerts

When you’ve taken action:
  1. Click Acknowledge on alert card
  2. Enter intervention notes:
    • Parent contact made
    • Meeting scheduled
    • Letter sent
    • Referral made
  3. Submit to acknowledge
Document Everything: Use intervention notes to create a record of all actions taken. This is valuable for escalations, parent meetings, and compliance.

Alert Settings

Configure thresholds for your school:
  1. Click Settings icon on Alerts page
  2. Adjust thresholds:
    • Consecutive days for warning (default: 3)
    • Consecutive days for critical (default: 5)
    • 30-day rate for critical (default: 20%)
  3. Toggle email digest on/off
  4. Save changes

Email Digest

When enabled, receive daily email:
  • Sent at 8:00 AM
  • Lists all unacknowledged alerts
  • Includes quick summary
  • Link to view in Zion

Attendance Reports

Generating Reports

  1. Navigate to Attendance → Reports
  2. Select report type:
    • Daily
    • Weekly
    • Monthly
    • Term
    • Custom range
  3. Choose date range
  4. Select centres (All or specific)
  5. Optional: Include Goal Check correlation
  6. Click Generate

Report Contents

Overview Section:
  • Date range and centres included
  • Total students analyzed
  • Overall attendance rate
Detailed Metrics:
  • Present/Absent/Late counts
  • Day-of-week breakdown
  • Centre comparison
  • Chronic absence list
  • Late arrival patterns
Optional Goal Check Integration:
  • Attendance vs goal completion correlation
  • Students with both attendance and goal issues

Using Reports

For Board Meetings:
  • Generate monthly or term reports
  • Export as PDF for presentation
  • Highlight key metrics and trends
For Parent Communication:
  • Generate student-specific attendance records
  • Export for parent conferences
  • Document interventions
For Compliance:
  • Generate reports for required periods
  • Keep export copies for audits
  • Track chronic absence interventions

Trend Analysis

  1. Navigate to Attendance → Trends
  2. Select time range (7/30 days, term, custom)
  3. View trend chart
Improving Trend:
  • Line slopes upward
  • Recent rates higher than earlier
  • Positive momentum
Declining Trend:
  • Line slopes downward
  • Recent rates lower than earlier
  • Requires investigation
Stable Trend:
  • Relatively flat line
  • Consistent performance
  • Good if high, concerning if low

Centre Comparison

Compare attendance across centres:
  1. View centre comparison chart
  2. Identify outliers (above or below average)
  3. Click centre for detailed view
High Performers:
  • Document successful practices
  • Share with struggling centres
  • Consider mentor relationships
Struggling Centres:
  • Investigate specific challenges
  • Provide additional support
  • Review supervisor practices

Marking Attendance (When Needed)

As administrator, you can mark attendance for any centre:
  1. Navigate to Attendance (main page)
  2. Select date and centre
  3. Mark students as needed
  4. Use bulk actions for efficiency
When to Mark:
  • Covering for absent supervisor
  • Correcting errors
  • Emergency situations

Intervention Workflows

For Critical Alerts

1

Same Day Contact

Call parent/guardian immediately
2

Document Contact

Record conversation in alert notes
3

Schedule Follow-Up

Set meeting if issues persist
4

Acknowledge Alert

Mark as acknowledged with full notes
5

Monitor Student

Track attendance over next week

For Warning Alerts

1

Review Pattern

Check if specific days or reasons
2

Send Communication

Letter or message to parents
3

Inform Supervisor

Alert centre supervisor
4

Monitor

Watch for improvement or escalation

Escalation Path

If interventions don’t improve attendance:
  1. Formal parent meeting
  2. Principal involvement
  3. Attendance improvement plan
  4. External referral if needed

Best Practices

Daily Routine

  1. Morning Check (5 min):
    • Review dashboard for overnight alerts
    • Check if all centres are marking
    • Note any urgent situations
  2. Midday Review:
    • Quick check for new issues
    • Follow up on morning alerts
  3. End of Day:
    • Verify all marking complete
    • Address any gaps

Weekly Reviews

  • Monday: Review previous week’s trends
  • Mid-week: Check alert resolution progress
  • Friday: Generate weekly report

Documentation

  • Always document parent contacts
  • Use consistent intervention notes
  • Keep copies of important communications
  • Track intervention effectiveness

Troubleshooting

Centre Not Marking Attendance

Check:
  • Is supervisor logged in?
  • Are there access issues?
  • Is supervisor aware of responsibility?
Action:
  • Contact supervisor
  • Mark attendance yourself if urgent
  • Train supervisor if needed

High Absence Rate Suddenly

Investigate:
  • Is there a school event?
  • Weather or transport issues?
  • Data entry errors?
Action:
  • Verify data accuracy
  • Communicate with supervisors
  • Address root cause

Alert Not Generating

Check:
  • Student meets threshold criteria
  • Student is active (not deactivated)
  • Alert generation has run today
Action:
  • Manually generate alerts
  • Check student status
  • Verify settings