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A meeting is an in-person conversation between a parent and their child’s supervisor or monitor. Every meeting is tied to either an open availability slot that staff published in advance, or a negotiated request where parent and staff agree on a time back and forth. Parents, supervisors, monitors, and administrators all work with meetings; teaching staff and students do not have access to this area.
A list of parent teacher meetings with dates, participants, and statuses

The meetings area listing booked meetings and their statuses

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Two ways a meeting starts

Staff publish bookable time slots ahead of time. A parent picks a linked child, picks a bookable staff member, picks an available date and time, and confirms. The slot is claimed immediately and the meeting is booked, with no waiting on a response. See Availability for how staff publish slots and Booking and requests for the full parent flow.
Parents can only meet with supervisors or monitors assigned to their child’s learning centre. Administrators are not bookable by parents.

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Who can do what

Supervisors and monitors are scoped to the learning centres they are assigned to. An administrator with explicit centre assignments is scoped the same way; an administrator with no explicit centre assignments sees the whole org.

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Meeting and request statuses

A meeting itself moves through: booked, rescheduled, cancelled, completed, or no-show. A negotiation (before a meeting is firm) moves through its own set of statuses: awaiting the parent’s response, awaiting the staff member’s response, confirmed, declined, or expired. Pending and expired requests are not counted as meetings until one side accepts.

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Documenting and closing out a meeting

After a meeting happens, the assigned staff member (or an administrator) documents it with private notes, action items, and a parent-facing summary, then marks it completed or no_show. Sharing the summary with the parent is a separate, explicit step from autosaving notes. See Managing and documenting for the full workflow, including cancelling, rescheduling, and reassigning a meeting.

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Administrator oversight

Administrators review every meeting across the org from a single view, filtered by centre, staff member, status, and date range. The view reports total firm meetings, completed count, no-show count, and no-show rate. Pending and expired requests are excluded so they don’t inflate the totals.

Availability

How staff publish bookable slots, and how administrators publish on their behalf.

Booking and requests

The parent booking flow and the staff-initiated request or hard-book flow.

Managing and documenting

Cancelling, rescheduling, reassigning, notes, summaries, and marking outcomes.

Meetings and communication

A parent-focused walkthrough of booking and responding to meeting requests.