‘Teaching Staff’ is a directory label, not a separate role. Every account listed here holds one of three roles: administrator, supervisor, or monitor. Students and parents have their own accounts and are not managed on these pages.
The staff directory
Two pages list the same staff accounts:- Teaching Staff (
/teaching-staff), reached from the sidebar under People & Centres - Users (
/settings/users), reached from the Settings tab bar
Inviting a teaching staff member
Open the invite form
From either the Teaching Staff page or Settings > Users, click ‘Invite Teaching Staff’.
Enter the email and role
Enter the invitee’s email address and choose a role: Administrator, Supervisor, or Monitor.
Assign learning centres
If the role is Monitor, you must select at least one learning centre. Monitors can only access students in their assigned centres. If the role is Supervisor, centre assignment is optional; supervisors use assigned centres for approvals and reporting. If the role is Administrator, any selected centres are cleared since administrators are not centre-scoped.
Add an optional welcome message
Add a custom message, up to 500 characters, to include in the invitation email.
Staff roles summary
| Role | Centre scope | Typical access |
|---|---|---|
| Administrator | All centres | Full access across the school |
| Supervisor | Assigned centres (optional at invite) | Approvals and reporting for assigned centres |
| Monitor | Assigned centres (required at invite) | Students in assigned centres only |
Pending invitations
On Settings > Users, the Pending Invitations table lists every invite that hasn’t been accepted, with the invitee’s email, role, and the date it was sent. From this table you can:- Resend the invitation email
- Revoke the invitation before it’s accepted
User detail and edit
Clicking a staff member opens their user detail page (/settings/users/[userId]), which shows:
- Account information: email, joined date, and assigned learning centres
- Edit form: name, role, and centre re-assignment
- Assigned Roles: any custom roles layered additively on top of the built-in role
- Effective Permissions: the resolved set of permissions from the built-in role plus any assigned custom roles, with the source of each permission shown
- Recent Activity: a history panel of the user’s actions
Deactivate and reactivate a user
Deactivate
Click ‘Deactivate User’ in the Account Information card. Confirm in the dialog. Deactivating blocks the user from logging in, removes them from the organization, and preserves their data for audit.
Resetting a user’s onboarding
The user detail page has a Reset Onboarding action for administrators who need to walk a staff member through the getting-started guide again, for example when re-training someone on the team. Resetting clears the user’s onboarding completion and step progress so the guide starts over from the beginning the next time they sign in.Learning Centres
Create centres, set capacity, and assign staff to a centre’s roster.
Roles & Permissions
Layer custom roles on top of built-in roles and review effective permissions.
Administrator: staff management
A guided walkthrough of managing staff as an administrator.
Roles and permissions reference
The full reference table of roles and permission keys.