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This page is for administrators. Zion sends notifications by email and in-app for every event across the platform, from homework and attendance to meetings and billing. When an email address hard-bounces or a recipient marks a message as spam, Zion suppresses that address automatically so it is not emailed again until you clear it. The notification audit log gives you a school-wide view of every notification that was sent and its delivery outcome.
A school-wide audit log of notifications with delivery status for each row

The notification audit log showing sent notifications and their outcomes

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Email suppression

Suppression is automatic. When an email address hard-bounces or a recipient marks a message as spam, Zion stops sending to that address without any action from you.
Two events trigger a suppression: While an address is suppressed, Zion continues to deliver the same notifications in-app, but no further emails go to that address.

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Reviewing suppressed addresses

1

Open the suppression list

Go to Settings, then the Email Deliverability tab.
2

Filter by reason

Filter the list by bounce, complaint, or manual to narrow down what you are looking at.
3

Confirm the address is fixable

Check with the parent, student, or staff member that the address is correct and can now receive mail, for example a typo has been corrected or a mailbox issue has been resolved.
4

Unsuppress

Click Unsuppress on the address and confirm in the dialog. Emailing to that address resumes immediately.
Unsuppressing an address that is still invalid causes it to bounce again and get re-suppressed. Confirm the address is corrected before unsuppressing it.

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Notification audit log

The audit log, reached from Settings, Notification Audit, is a school-wide table of every notification Zion has sent, regardless of which feature triggered it (homework, attendance, meetings, grading, billing, and others all write to the same log). Each row shows:

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Reading delivery status

Filter the log by channel and by status to isolate a problem, for example filtering to email and failed to see which sends did not go through.

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Using the audit log with suppressions

1

Spot a delivery problem

In the audit log, filter to channel Email and status Failed or Dead to find notifications that did not reach a recipient.
2

Check the address

Open Settings, then the Email Deliverability tab, and see whether the recipient’s address is suppressed for a bounce or complaint.
3

Fix or unsuppress

Correct the address with the recipient if it was wrong, or unsuppress it if it is confirmed valid.

Notifications

How the notification bell and personal notification history work for every role.

Broadcasts

Compose and send announcements with a per-recipient delivery ledger.

Roles and permissions

See which capabilities each of Zion’s five roles can reach.

Corrections and notifications audit

The school’s general audit log for corrections and other administrative actions.