Skip to main content
Migration Concierge is an optional service for schools that would rather hand off their existing-data import than run the self-serve wizard themselves. An administrator submits a request from inside Zion, and the Zion team completes the import on the school’s behalf. The request form and its status live in the app. The import work itself is done by Zion, not by your team. It is a one-time $499 charge, free for Founding 7 schools, and included on Enterprise as part of dedicated onboarding.
Requesting Migration Concierge requires an active subscription.

​
When to request it

Use the self-serve importer at Importing Legacy Data if your team is comfortable preparing a spreadsheet and walking through the upload, mapping, preview, and confirm steps. Request Migration Concierge instead if you would rather not do that work yourself, for example when your legacy data needs more cleanup than your team has time for, or when you want someone else to own the mapping and verification steps.

​
How to request it

1

Open Import

Go to Import from the sidebar (administrator access only) to reach the import page.
2

Find the Migration Concierge card

On the import page, use the Migration Concierge Service card.
3

Submit your request

Provide a contact name and email, your school’s name, the system you are moving from, an approximate student count, and any optional notes about your data.
4

Wait for follow-up

Once submitted, the card shows a status chip confirming your request was received. The Zion team follows up outside the app to coordinate next steps.
A school can have only one active request at a time. If a request is already pending or in progress, a new submission is blocked until it is resolved.

​
What Zion staff do with your request

Migration Concierge requests are reviewed by Zion staff with the right access, who open the same import wizard for your school that you would use yourself. They walk through the same steps as the self-serve importer: upload, map columns, preview, and confirm. The difference is who is doing the work. Every action a Zion staff member takes while working on your request is scoped to your school and attributed to that staff member, and a banner is shown throughout confirming which school’s data is being worked on.

Importing Legacy Data

Run the self-serve import wizard yourself: upload, map columns, preview, and confirm.

Exporting Data

Request an export bundle of your school’s data once it is in Zion.